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Shipping & Returns


Returns

You may return any item, at your cost, within 30 days if it is unused and in new condition. However, because this is a small shop we ask that you carefully consider your purchase before making it. If there is any reason that you are not 100% happy with your product please let us know as soon as possible by emailing us at orders@thinkbiglittlepeople.com so that we can work together to find a solution!

 

Shipping

We do our best to ship all in-stock items within 1-3 business days. On the occasion of a new release of items our turn-around time may increase to as many as 5-7 days. Please be patient as we are a growing operation and rest assured that we are working diligently to get your items out to you.

You will receive a shipping notification as soon as your order is ready to go that will advise you of the tracking information and expected delivery date.

 

Lost Packages

Once an item has left our facility it is out of our hands and in the hands of USPS. Please file all lost package claims with USPS. A tracking number was provided in your shipping email for reference. To file a claim with USPS, please call 800-275-8777.